Last updated: April 2026

1. Introduction

FcMig (UK) Limited (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website (fcmig.com), contact us, or use our services. We are registered in England and Wales and act as the data controller for the personal data described in this policy.

This policy is issued in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website or engaging with our services, you acknowledge that you have read and understood this policy.

2. Information We Collect

We may collect and process the following categories of personal data:

• Identity data: your name, job title, and company name.
• Contact data: your email address, postal address, and telephone number.
• Technical data: your IP address, browser type and version, operating system, time zone setting, and other technology identifiers on the devices you use to access our website.
• Usage data: information about how you use our website, including pages visited, time spent on pages, and navigation paths.
• Communications data: any information you provide when you contact us via email, our website forms, or other channels, including the content of your messages.

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries: when you contact us via email or our website, we use your data to respond to your message and provide the information or services you have requested. (Legal basis: legitimate interest / performance of a contract.)
• To provide our services: to manage our contractual relationship with you, including project delivery, invoicing, and ongoing communication. (Legal basis: performance of a contract.)
• To improve our website: we analyse usage data to understand how visitors interact with our site and to make improvements. (Legal basis: legitimate interest.)
• To comply with legal obligations: we may process your data to comply with applicable laws, regulations, or legal processes. (Legal basis: legal obligation.)

We will never sell your personal data to third parties. We do not use your data for automated decision-making or profiling.

4. Data Storage and Security

Your personal data is stored securely on servers located within the United Kingdom and the European Economic Area. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure server environments, and access controls limiting data access to authorised personnel only.

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Contact and project data is typically retained for six years following the completion of a project or the end of our business relationship, in line with statutory limitation periods.

5. Payment Security & Card Data

When you make a purchase through our online shop, all payment transactions are processed securely by Stripe, our third-party payment processor. Stripe is certified as a PCI-DSS Level 1 Service Provider, the highest level of certification available in the payment card industry.

How your payment data is handled:

• Card data is never stored on our servers. Your credit or debit card details are transmitted directly to Stripe using industry-standard TLS encryption and are tokenised by Stripe. FcMig (UK) Limited does not have access to, process, or store your full card number, CVV, or PIN at any time.
• Secure tokenisation: Stripe replaces your card details with a secure token, which is used to process the transaction. This means your card information cannot be intercepted or misused.
• Transaction records: We retain only the minimum information necessary for order management, such as the last four digits of your card, card type (e.g. Visa, Mastercard), and transaction reference number.
• Fraud prevention: Stripe employs advanced machine learning and fraud detection systems to protect against unauthorised transactions.

For more information on how Stripe handles your data, please refer to Stripe’s Privacy Policy.

6. Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

• Right of access: you have the right to request a copy of the personal data we hold about you.
• Right to rectification: you have the right to request that we correct any inaccurate or incomplete personal data.
• Right to erasure: you have the right to request that we delete your personal data, subject to certain legal exceptions.
• Right to restrict processing: you have the right to request that we limit how we use your data in certain circumstances.
• Right to data portability: you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to object: you have the right to object to our processing of your personal data where we rely on legitimate interest as a legal basis.

To exercise any of these rights, please contact us at info@fcmig.com. We will respond to your request within one calendar month. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.

7. Cookies

Our website uses cookies to enhance your browsing experience and to help us understand how our site is used. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legislation. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

FcMig (UK) Limited
Initial Business Centre
Unit 7 Wilson Business Park
Manchester, M40 8WN
United Kingdom

Email: info@fcmig.com